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Customer Support
Customer Support Specialist
Northwind
Remote · AmericasFull-time$45k – $60k
Zendesk
English
Empathy
About the role
We're hiring a Customer Support Specialist at Northwind. This is a full-time remote role on the Customer Support team, paying $45k – $60k. We work remote · americas.
What you'll do
- Own the day-to-day execution of customer support work
- Collaborate async with a globally distributed team
- Ship high-quality output that meets our verification standards
- Maintain steady weekly output and clear written updates
What we're looking for
- Experience with Zendesk
- Experience with English
- Experience with Empathy
- Reliable internet and a quiet work environment
- Strong written English
Apply for this role
Our application includes identity verification — we hire only US, Canadian, and Australian citizens or permanent residents. The full process takes about 8 minutes.
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We'll never ask for money, bank account details, or crypto wallets during the application. Anything claiming otherwise is a scam.